Merger Messaging Q&A

Over the past two decades, Experlogix and e-Con Solutions have been on a similar business and product development path, while having an emphasis in different geographic markets. Both companies have a primary focus on providing quote and order automation (Configure, Price, Quote) solutions for the Microsoft Dynamics family of business applications. Merging the companies will solidify our combined global leadership position in the Microsoft Dynamics 365 CPQ space with more than 500 customers and 100 CPQ experts. e-Con Solutions, headquartered in The Netherlands, has been a leading Microsoft Dynamics CPQ provider since 2000 in the European market, while Experlogix has been the dominant Dynamics CPQ supplier primarily in North America since 2002. The newly formed company will significantly expand and complement each company’s global reach and catapult the combined organization to its next stage of growth as a leading CPQ solution provider.

This is exciting news for Experlogix and e-Con Solutions customers. The merger will benefit each company’s customer base in several ways. First, with each company having the majority of their customer base in different geographies, the partnership will greatly strengthen our global coverage and presence. Customers will benefit from more localized support and professional services, as well as the added CPQ expertise each regional team member brings. Second, each company offers a unique set of product capabilities that will ultimately be shared across customer bases, which will accelerate the delivery of new product enhancements to our customers. Overall, the merger will help us to expand the capabilities within our respective CPQ solutions at a faster rate, while also significantly enhancing our service and support capabilities.

Experlogix CPQ and e-Con CPQ will continue to be supported and developed as they have been, and the combined organization will function as a single company collaborating to deliver the best possible products and services to their collective customers and partners going forward. As always, any changes to the support of specific product versions will be communicated well in advance of their updated support policy. Customers will have additional resources, including new resources for support and services in their local geography and time zone. Longer term, we will be sharing knowledge and resources across the development and support centers to continue to bring new enhancements to your existing product and pathways to additional new product capabilities in the future.

No, you should continue to work with the support and billing contacts you are familiar with. There are also no changes to the staff in either company. The contact information for each product is listed below:

e-Con Solutions Contact info:

Support phone (Europe): +31 854895626
Support phone (U.S.): +1470-378-1138
Support phone (Australia):+61 400008045
General Inquiries:
e-Con Customer Support Portal

Experlogix Contact info:

Support phone: +1 805-504-9729 Ext: 2
General Inquiries:
Experlogix Customer Support Portal

Given that the Microsoft Partner ecosystem includes many global partners, this merger will allow us to provide even greater CPQ sales support, marketing coverage and professional services around the globe. Partners will be assured that by partnering with the combined Experlogix and e-Con CPQ organization’s resource base and product line, they will be able to meet virtually any customer pre-sales or post-sales implementation project need with our expanded team and product capabilities. Partners can continue to work with the Experlogix or e-Con Solutions contacts they have been working with in the past.

e-Con Solutions offers nearly 20 years of focused, expert, experience with CPQ for Microsoft Dynamics. Their proven and innovative toolset brings together everyone and everything involved in configuration, from first glance at a customer’s offerings through after-sales. More than 250 businesses and 25,000 users in 25 countries use e-Con every day to turn complexity into success. e-Con Solutions believes buying things should be easy, no matter how unique or technical. That’s why simplicity is fundamental to everything they do. Their leading configurator solution, e-Con CPQ, embodies this core principle by making customized solutions as easy to sell as standard goods. Out-of-the-box e-Con CPQ comes integrated and deployable on any Microsoft Dynamics 365 product. Literally Drag n’ drop metadata fields to make them instantly available in e-Con CPQ, so you can automate thousands of calculations, lookups, and entries, direct from/to your system of record. That’s how e-Con delivers an integrated, quick and 100% accurate purchase experience. e-Con Solutions supports Microsoft Dynamics 365 Sales, Finance and Operations, Retail, Service and Business Central as well as Dynamics AX, NAV or CRM and Salesforce platforms. For more information, visit:

Experlogix is a premier provider of CPQ technology, specializing in fully integrated quote and order automation solutions for Microsoft Dynamics, Salesforce and NetSuite. Experlogix focuses solely on developing a comprehensive configurator solution with the highest caliber of integration to industry leading platforms. This allows the company to provide unmatched functional capabilities coupled with deep platform integration that truly works from day one. Experlogix is universally recognized as the “go-to” configurator solution by solution partners worldwide. Experlogix partners with hundreds of VARs across the globe and have amassed hundreds of customers and thousands of end users, by excelling at two fundamental principles: provide simple-to-use yet powerful configurator technology, and back it with knowledgeable, responsive customer support. Experlogix is a Microsoft Dynamics 2019/2020 Inner Circle Member, a 2019 Dynamics 365 for Sales Partner of the Year Finalist, A Preferred, Gold Dynamics Certified AppSource Solution, a Built for NetSuite Integrated Solution and a Salesforce AppExchange Certified product. For more information, visit: